Privacy Policy

1. What Information We Collect

We collect information in several ways:

• Contact Form Data: When you submit our contact form, we collect your name, phone number, email address, preferred location, preferred time to call, and any message you provide. This information is stored in Airtable for lead management.
• Cookies and Tracking: We use cookies to store your consent preferences and track your browsing behavior through Google Analytics and other analytics tools.
• Device Information: We automatically collect information about your device, including browser type, IP address, and operating system.
• Usage Data: We collect information about how you interact with our Site, including pages visited, time spent, and links clicked.
• Location Data: We may infer your general location (country/region) based on your timezone and browser language to determine applicable privacy regulations (GDPR or CCPA).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Contact Form Data: To respond to your inquiry, schedule consultations, and provide information about our dental implant services.
• Analytics: To understand how visitors use our Site, improve user experience, and optimize our marketing efforts.
• Marketing: To send you promotional emails, retargeting ads, and updates about our services (only with your consent).
• Compliance: To comply with legal obligations and enforce our terms of service.
• Fraud Prevention: To detect and prevent fraudulent activity and unauthorized access.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.

Cookie Categories:

• Necessary: Essential for Site functionality (authentication, security, consent storage).
• Analytics: Help us understand user behavior and improve the Site.
• Marketing: Enable personalized advertising and retargeting.
• Preferences: Remember your settings and preferences.

4. Do Not Sell My Personal Information (CCPA)

If you are a California resident, you have the right to opt-out of the "sale" or "sharing" of your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Your Rights:

• You have the right to know what personal information is collected, used, shared, or sold.
• You have the right to delete personal information collected from you.
• You have the right to opt-out of the sale or sharing of your personal information.
• You have the right to correct inaccurate personal information.
• You have the right to limit use and disclosure of sensitive personal information.

To Exercise Your Rights: Contact us at contact@oaktondentalimplants.com with your request. We will respond within 45 days.

Note: We do not currently sell personal information in the traditional sense. However, our use of cookies for analytics and marketing may constitute "sharing" under CCPA. You can manage your preferences through our Cookie Preferences tool.

5. Your Rights

GDPR Rights (EU Residents):

• Right to Access: You have the right to request a copy of your personal data.
• Right to Rectification: You have the right to correct inaccurate data.
• Right to Erasure: You have the right to request deletion of your data ("right to be forgotten").
• Right to Restrict Processing: You have the right to limit how we use your data.
• Right to Data Portability: You have the right to receive your data in a portable format.
• Right to Object: You have the right to object to processing of your data.
• Right to Withdraw Consent: You can withdraw consent at any time.

CCPA Rights (California Residents): See Section 4 above.

To exercise any of these rights, contact us at contact@oaktondentalimplants.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

• Contact Form Data: Retained in Airtable for lead management and follow-up (typically 2-3 years unless you request deletion).
• Cookie Consent Data: Stored in your browser's localStorage until you clear your cookies or request deletion. The consent record includes a timestamp and is retained for audit purposes.
• Analytics Data: Retained by Google Analytics according to their retention policies (typically 14-26 months).
• Device/Usage Data: Retained for up to 12 months for analytics and security purposes.

You can request deletion of your data at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Last Updated: March 27, 2026

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately upon posting to the Site.